Talk to a water purification specialist
Whether you’re specifying a system for a new lab, keeping a dialysis unit compliant, or troubleshooting a fault on the line, the fastest way to get a useful answer is to reach the right team first time. Purite has been designing and manufacturing water purification systems in the UK for over 40 years, and our sales, service and customer support teams work directly with the people who build and maintain your equipment – not a call centre reading from a script.
Use the details below to reach the team best placed to help, or send us a message and we’ll route it internally.
Which team do you need?
Sales enquiries
New system quotes, upgrades, replacing an ageing unit, or advice on which technology fits your application (RO, deionisation, UV, or a combined system).
See our full product range or browse by industry. 📞 +44 (0) 1844 217 141.
Service & maintenance
Breakdowns, planned maintenance visits, validation and compliance support, or booking an engineer.
Details on our maintenance contracts are on the Service and maintenance page. 📞 +44 (0) 1844 211 555.
Spares & consumables
Replacement cartridges, cylinders, filters and chemicals.
Many spares are available to order directly through our webshop, or contact Customer Services for anything you can’t find. 📞 +44 (0) 1844 217 141.
Other ways to reach us
- Distributors: If you brought your system through a distributor, they may be your fastest route to support – find your local distributor.
- General enquiries: vwts.puritemail.all@veolia.com
Send us a message!
Veolia Water Purification Systems Ltd trading as Purite
Bandet Way
Thame
Oxon
OX9 3SJ
United Kingdom
For all spares and consumable enquiries contact:
Customer Services Department:
+44 (0) 1844 217141
For all service enquiries contact:
Service Department:
+44 (0) 1844 211555
For further sales enquires contact:
Sales Department:
+44 (0) 1844 217141
Registered Office:
3rd Floor, 1 Ashley Road, Altrincham, Cheshire, United Kingdom, WA14 2DT